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Return Policy For Handmade Italian Footwear

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We have a 100% satisfaction guarantee and free-returns policy. That means you or your customer will receive a full refund if not completely satisfied with the order. Shoes must be sent back to us within 30 days after receiving the package in pristine, unworn condition to qualify for a refund. Contact us to request a refund and confirm the shipping address. A delivery company will then collect your package with no hassle or cost to you or your customer.

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Return Policy (Excluding Handmade Italian Footwear)

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We have a 100% satisfaction guarantee. All returns must be received in new, unworn condition with the original tags and labels within 14 days of the delivery date to qualify for a refund.

 

If you have any questions or concerns contact sales@livevesuvius.com.

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